When Offered a Good Job, Should You Tell Your Boss?
By Mortimer R. Feinberg and Bruce Serlen
Being in demand can be a mixed blessing. Suppose you are urged by a recruiter or a credible employment agency to become a candidate for a position at a highly] regarded competitor. Besides having anxieties about your qualifications for the new' job, or whether it would be an advantageous career move, you are particularly uneasy about how (or whether) to broach the subject with your present employer. This is made more difficult if you enjoy a close and mutually supportive relationship with your present employer, or with your boss in particular.
If you do submit your resume and begin the Interview process, you have no way of being certain word won't get back to your present company. Confidentiality is supposedly guaranteed, but is it? The number of key players in many industries is limited, and those players network.
In light of this, you might decide to keep your predicament to yourself. The alternative is to take your boss into your confidence, figuring it is better to tell him now than wait for him to hear it through the grapevine or accidentally over lunch.
Either way, you still may be open to charges of disloyalty. And if you don't get the new job, or decide in the end that it isn't quite what you wanted, you may find you have jeopardized a bright future at your present company.
How then to proceed? It can be a painful quandary that requires subtle judgment calls. Consider these guidelines:
In some companies, people come and go with regularity. In others, anyone who leaves immediately becomes a nonperson. "Be sensitive to these cultural signs," says Karl Eller. chairman of Circle K Corp.. a national retailer based in Phoenix. Then, if you eventually accept an offer, you won't be shocked if you get an unpleasant fare well.
Ask, too, about the expected time frame for completing the search. Some searches can drag on four to six months. If any of the responses you are given don't ring true, it may be a sign the situation is too precarious, for you.
Can you have a candid, open discussion" with your boss at this point? "Yes." says Carl Dargene, chief executive officer of Amcore Financial Inc. in Rockford, 111., "if your prior relationship has been solid and you act sincerely."
"I appreciate people consulting me," agrees William Schwartz, chief executive of Capital Cable in St Louis. "And in re viewing their career prospects at the company, it sometimes becomes clear they should pursue the other opportunity."
Other chief executives, however, aren't nearly as sanguine. To their minds, any broaching of another offer can poison their relationship with the employee, possibly permanently. The person is no longer considered a team player. The ground shifts. He or she suddenly represents a risk to the organization. "Sure you can have an 'honest' talk with your boss, but it'll be your last," says John Kelly, president of Kelhan Ltd., a marketing promotion company in New York. So know your boss's attitude well before you act.
Why is the outlook on counteroffers so bleak? The company may have felt black mailed and only waited until a more advantageous moment to act The last thing a company wants to do is cave in to one employee's demands. "It can then find it self In a virtual bidding war where every one is attempting the same strategy," says Dennis Bottorff, vice chairman and chief operating officer of Sovran Financial Corp. in Norfolk. Va.
Then, too, deep down the employee may still have unresolved feelings about his or her long-term tenure and ends up leaving within a short time anyway.
Dr. Feinberg is chairman of BFS Psychological Associates in New York. Mr. Serlen writes on management subjects, from New York.